On our website, information is collected and stored using what are known as browser cookies.
What are cookies?
Cookies are small text files which are stored on your data carrier and store certain settings and data for interacting with our system via your browser. A cookie usually contains the name of the domain that the cookie data was sent from, information on the age of the cookie and an alphanumeric identification code.
Cookies allow our systems to recognise the user’s device and make any predefined settings available immediately. Once a user accesses the platform, a cookie is transmitted to said user’s computer hard disk. Cookies help us to improve our website and provide you with a better service more tailored to you. They allow us to recognise your computer and/or (mobile) end device if you return to our website, thus enabling us to:
- Store information on your preferred activities on the website and thus align our website to your individual interests.
- Speed up processing of your queries.
We work together with third-party services that help us make the online service and website more appealing to you. Accordingly, when you visit the website, cookies from these partner companies (third-party providers) are also stored on your hard disk. These cookies are automatically erased after a fixed period.
Can I decide whether cookies are used?
If you do not wish browser cookies to be used, you can adjust the settings for the cookies used on this end device as you wish at any time, by clicking on the cookie settings. Alternatively, you can adjust your browser's settings to prevent it from accepting the storage of cookies. Please note that in that case, you may only be able to use our website to a limited extent, or not at all. If you only wish to accept our own cookies, not those of our service providers and partners, you can select the setting ‘block cookies from third-party providers’ in your browser. We accept no responsibility for the use of third-party cookies.
These cookies are used to enhance and simplify your user experience. For example, they may remember information about previous choices you have made, remember your password, or allow video or social media content to be properly viewed on the website. Some of them may be required for system administration, to prevent fraudulent activity, to keep you logged in from one page to another, or for a shopping cart function. These cookies cannot be switched off as our website cannot function properly without them.
|Cookie Name||Description||Default expiration time|
|CUSTOMER_UUID||Konakart: The customer UUID is a key to customer information stored in the database. Customer name, guest customer ID, customer preferences and customer locale are stored.||End of browser session|
|JSESSIONID||Tomcat: Session cookie. Used to identify browser information for the session.||End of browser session|
|_visitor||Hippo: The only information stored in this cookie is the visitor ID, a UUID that does not contain any information in itself apart from an identifier to distinguish the visitor from other visitors. See www.onehippo.org||2 years|
|newsletter_popup||Weleda: Stores information about when Newsletter pop-up was shown to customer.||7 days from set/update|
Performance, Analytics and Targeting Cookies
These cookies allow us to collect information about your use of our site, and are used to help us understand how you interact with our site so we can provide you with an improved user experience e.g. to assess the performance of our website, or to test different design ideas for the website. We may work with third parties to perform these services for us, so these cookies may be set by a third party.
|Cookie Name||Description||Default expiration time|
|__utmc||Google analytics: Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.||End of browser session|
|__utmx||Google analytics: Google Analytics - Used to determine a user's inclusion in an experiment.||Valid for 18 months.|
|__utmxx||Google analytics: Google Analytics - Used to determine the expiry of experiments a user has been included in.||Valid for 18 months.|
|_ga||Google analytics: Used to distinguish users. Used in file analytics.js||2 years|
|_gat_UA-57093936-10||Google analytics: Used to throttle request rate. Used in file analytics.js||10 minutes|
|_gaexp||Google Optimize: Google Optimize - Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in||Expires after 90 days.|
|_olapicU||Olapic Inc.: These cookies work with Olapic, a social images sharing tool, owned by Olapic Inc, These cookies track user actions to allow us to interact with users of social media platforms. More Information can be found at www.olapic.com/privacy-policy||Expires after 4 weeks.|
|JSESSIONID||Weleda: The cookie allows us to identify you as a visitor to the Website, stores your session ID and is removed when you close your browser||Expires after Session has ended.|
|_dc_gtm_UA-(ID)||Weleda: This cookie allow us to track events and analytics on the website||Expires after Session has ended.|